Terms and conditions for online reservations on the website of
AGLIKA BOUTIQUE HOTEL
RESERVATIONS AND ACCOMMODATION
The ABH Hotel undertakes to ensure the use of the services requested and paid for by the customer by online reservation, in their full quantity and quality according to the data provided by the customer through the reservation form: customer name, period, number of nights, number of adults and children, price per night.
The “Remarks” field in the booking form is not binding for ABH Hotel and all the wishes of the customer filled in the field will be satisfied if possible.
PRICES AND PAYMENT
The prices on the Aglika Boutique Hotel website are in BGN, including VAT, tourist tax and insurance. The total amount due from the client is automatically calculated depending on the number of days, the number of adults and children and the current price offer for the respective period.
When booking online, for guarantee purposes it is necessary to pay 30% of the total amount of the reservation at the time of booking, by debit/credit card or at the latest by bank transfer within the specified period after the booking.
If you provided incorrect information when booking, please be aware that ABH Hotel reserves the right to request additional payment on the day of check-in.
Hotel ABH reserves the right to change the prices and special offers on its website depending on demand and availability. For reservations already made, confirmed and paid, the amount due will not change regardless of new price offers presented.
CANCELLATIONS AND CHANGES TO RESERVATIONS
In the event of cancellation, non-use or modification of an online reservation already paid for by the customer, the ABH Hotel will refund the amount paid upon request and charge the appropriate penalty:
In the event of a refund, all transfer costs (bank charges, etc.) are the responsibility of the customer. Refunds due to cancellation are made within a 30-day period depending on the method of payment, refunds are made to the bank account from which they were received only. Your card details are only used by the intermediary bank and are not stored by us.
PAYMENT TYPES
Payment can be made in 3 different ways:
We accept Visa, Visa Electron, V Pay, MasterCard, MasterCard Electronic or Maestro. When you select this payment method, a payment page of our servicing bank (DSK) opens where you shall enter your card details. If you are enrolled in the Verified by VISA or MasterCard SecureCode authentication schemes, your Issuing Bank’s authentication page shall open where you enter your authentication password. On a successful transaction, a transaction receipt is displayed on the screen which you print or save.
Your card details are only used by the intermediary bank and are not stored by us
To protect you from misuse when paying with your Visa or MasterCard, we apply the best practices recommended by international card organizations:
At the time of online booking, the respective amount will be automatically withdrawn from your card upon completion of the payment process.
In terms of security, the maximum amount you can pay by card is BGN 3 000.
2.By bank transfer
Payment of the specified amount must be made no later than the specified deadline after booking. After payment has been made, it is advisable to send a copy of the payment document to [email protected], making sure to include the reservation number in the reason for payment.
For reservations with a check-in date in the next 3 days, it is advisable to select cash payment at reception to speed up the booking process.
IMPORTANT!
If the internet reservation is not paid within the specified time frame and a copy of the payment document is not sent upon payment by bank transfer, your reservation will be automatically cancelled by the reservation system.
In case you are unable to pay the amount for an online reservation already made, please inform us by e-mail: [email protected] . In case of non-compliance with this condition, ABH Hotel is entitled to claim liability and penalties for bookings made and not paid.
Please address your questions related to online reservations at the AGLIKA BUTIK HOTEL to e-mail: [email protected] or call : +359 893 312 754
In order to proceed with the reservation, you need to declare that you have read and agree to the present GENERAL CONDITIONS FOR ONLINE BOOKINGS AT AGLIKA BUTIK HOTEL
Company details:
AGLIKA HOLIDAY OOD
UIC: 119649637
Tvarditsa town, Industrial quarter
Email: [email protected]
